Order and delivery
Service
Order
The webshop is intended to professional companies in the home interior and decoration industry. The prices can only be viewed with an account. We have a minimum order amount and minimum order units per item. You can request an account here. Are you a consumer and interested in an article? Ask your florist or favorite home furnishing store to shop with us!
Delivery
When completing your order, you can choose to pick up or deliver. If you opt for delivery convenience, please indicate during the ordering process to which address you want to receive the items. During the ordering process, you will be asked some questions about the availability of your delivery address. We will arrange shipping via a transporter or parcel service.
Please note: you should always check the order carefully when it is delivered to you! It may happen that something went wrong during transport. If you see any damage on the outside, you should note this on the packing slip/transportation document (the carrier's waybill). Take photos of it and send them to us the same day. Only then can we contact our transporter.
Pick up
You can also choose to come pick up your order. This is possible in our shopping warehouse in Venlo. You will find us at the Flora Trade Parc, leading B2B purchasing centre for the Home & Deco industry in Venlo. TICA trends & trade, where you can visit our shop-in-shop, is also located here.
Delivery time
Delivery of goods within the Netherlands takes approximately 3 working days. Outside the Netherlands it can be about 5 days. Saturdays, Sundays and public holidays do not count.
Still have questions?
Take a look at frequently asked questions, mail or call us:
[email protected]
T +31 (0)77 3030 188